Policy for Refunds and Cancellations

We at www.credymoney.com work hard to give our customers the greatest services possible. The terms and conditions for refunds and cancellations are described in this refund and cancellation policy. By utilising our services, you accept the following terms.


1. Overarching Policy

Cancellations and refunds are governed by the unique terms and conditions of every service that we provide on our website. Before completing a purchase, consumers are encouraged to read and comprehend these terms.

2. Accounts for Savings

Refunds and cancellations are not permitted once a savings account has been opened and financed. According to the terms and conditions of the account, users may close their accounts, however any money paid in fees is not refundable.

3. EMI Products

Once processed, EMI items cannot be cancelled. Before applying, users are urged to thoroughly check the EMI plan and confirm that they can meet the repayment schedule. After the purchase has been verified and completed, there are no refunds for EMI items.

4. Bill payment and mobile recharge

cellphone Recharge: A transaction for a cellphone recharge cannot be cancelled or refunded once it has been successfully completed. Before confirming the recharge, users should make sure that the information is accurate.

5.Payment of Bills:

Payment of Bills: Once a bill payment process is started, it cannot be stopped. If a user enters payment information incorrectly, we are not liable. Users can contact our support staff for assistance in situations when the payment has failed but the amount has been debited, subject to the service providers term.

6. Deposits of Money

Any money deposited into an account using our platform is not refundable. Before finalising any deposit, users need to validate all transaction information.

7.Technical Problems and Mistakes

Users must get in touch with our customer support team within [insert number of days] days following the transaction if there are any technical problems or defects on our platform that cause an improper transaction. After looking into the matter, we will follow our policies and handle a refund or transaction reversal if needed.

8. Refunds for charges

It is against our policy to start a chargeback with your bank or credit card company for a legitimate transaction. To fix the problem if you think a transaction was made incorrectly, please get in touch with us first. We keep the right to contest any chargebacks and to suspend or terminate accounts that engage in fraudulent activity.

9. Making a Customer Support Request

Please call our customer service team at [Your Contact Information] if you have any questions about refunds or cancellations, or if you think you are eligible for one based on our policy. We aim to reply to your message as soon as we can.

10. Modifications to the Policy

This Refund and Cancellation Policy may be updated or modified at any time by us. Any modifications will be announced on our website, and your continuing use of our services following such announcements signifies your agreement to the new policy.